Delivery Policy

We deliver your Casa Dias favourites safely and swiftly, so everything arrives just as it should — delicious and ready to enjoy.

 

📦 Delivery Schedule for products we have in stock

Orders placed before 12:00 PM (midday):
Delivered the next working day
Orders placed after 12:00 PM:
Delivered within 2 working days

 

📦 Delivery Schedule for products we DON'T have in stock*

– Orders placed before 4:00 PM:
Delivered within 4 working days
Orders placed after 4:00 PM:
Delivered within 5 working days

*You will be contacted by phone or email if we need extra time to produce and fulfill your order.

Delivery days are Monday to Friday (excluding bank holidays).

 

📍 Where We Deliver

We currently deliver to all UK mainland addresses.

 

❄️ Chilled & Protected

Your order is packed in special chilled packaging to ensure it remains frozen in transit — preserving the flavour, texture, and quality of every item.

 

💷 Delivery Cost

We charge a flat rate of £8.99 per order.

 

✉️ Need Help?

Got a question or special request? Contact us at contact@casadias.co.uk — we’re happy to help.